Search site: Submit Search Nav Menu 1 Monster Jam WORLD FINALS XXI Most Popular About Us Contact Us Nav Menu 2 Nav Menu 3 Nav Menu 4 Nav Menu 5 Nav Menu 6 Nav Menu 7 Nav Menu 8 Open menu Feld Experiences Toggle search bar CART ( ) Search... Submit search FREQUENTLY ASKED QUESTIONS Find quick answers to your questions below... Order Status How do I change quantities or cancel an item in my order? My Account How do I create an account? How do I edit my account information? I forgot my password. Guarantees Privacy Policy Security Pricing and Billing Do I have to pay sales tax? I have a question on my charges. I need a copy of my receipt/invoice. When will my credit appear on my account? When will my credit card be charged? Buyer's Guide How do I find my product? How do I navigate the site? EXPERIENCES - Additional Support Does my child need a VIP Experience purchase to participate? Do I have to attend the VIP Experience? Can I purchase a VIP Experience for someone else? What happens if the Point of Contact for my experience can no longer attend or his/her information changes? How will my VIP Experience be delivered? Can I purchase VIP Experiences on site? What if the VIP Experience can't happen? What are the general rules and requirements for VIP Experience participation? Where and how do participants check-in onsite? How can you communicate with the VIP Experience Brand Ambassador after check-in at the venue? What happens if a VIP Experience participant is running late? What is the refund policy for VIP Experiences? General